When you want to book your trips with a travel company, you have to be very careful. Since you are going to pay in advance for the services, you won’t know what you get for your money until you actually arrive there. Your trip could be ruined from something like this.
If anything goes wrong, it would be already too late, as your vacation would be ruined. This is why you need to consider a few things when you choose the travel agency to work with.
The best way to make sure you aren’t going to be scammed is to book with an agent someone else has used many times before. Ask your friends if they can recommend you their travel agent. If they used the same company for many years and they never encountered problems, chances are you are also going to have a good experience with them.
2. Presence on the market
Old companies can be regarded as more trustworthy than new ones. If a travel company is present on a market since 20 years ago, you can be sure they are good, otherwise they would have been dead by now. Bad news travel fast, so if they scam their customers or they can’t live up to their expectations, those people are going to complain in third party review websites or on discussion forums, so a simple online search would reveal all these negative things.
3. Deals Too Good To Be True
If a deal looks too good to be true, it is probably a scam. Nobody does charity in the travel industry. hotels wouldn’t exist if they didn’t make a profit from their activity. Travel agents wouldn’t exist if they didn’t score a profit either. Why would you believe anyone would give you an extremely cheap deal for an awesome trip? Unless it’s a last minute offer, you should be wary about buying such trips. With last minute offers, things are a bit different, though.
If someone had to cancel their trip the very last moment, the travel agent loses money as they need to partially reimburse the customer. The customer loses money, as they aren’t going to get 100% reimbursed. The hotel loses some money also, because those customers would have wanted additional services which they would have paid for. In such situations, it’s better for everybody to give the trip to a last minute customer and still make some money instead of getting nothing.
The last and perhaps the most useful tip for choosing the perfect travel agency to work with is the friendliness of the staff. If they are customer oriented and proactive, they are going to let you know about their best deals as soon as they receive them, so that you have a chance to book your vacation before the good spots are all sold out.
It is very important to have someone from the agency always willing to help you, even during your trip. What if you have a problem where you go and you need someone to sort it out for you? A simple call to your agent could solve it, but if there’s no staff to take your call, you are on your own.